Orphaned solar

Your installer is gone. Your system isn’t.

The company that put panels on your roof stopped answering the phone, or filed for bankruptcy. Here is what you lost, what you still have, and who services the system now.

Any brand Any installer Service from $250

If you were a Freedom Forever customer

There is a deadline, and it is close.

Proof of claim: 16 October 2026

Freedom Forever filed Chapter 11 on 15 April 2026 and the case converted to Chapter 7 liquidation on 7 August 2026. If you paid a deposit for work that never happened, or you are owed anything under a workmanship warranty, 16 October 2026 is the claims bar date. File a proof of claim with the bankruptcy court before then or the claim is gone. Filing costs nothing.

The court has authorised several financing partners, including GoodLeap, Sunrun, EverBright and EnFin, to finish physically installing stranded systems and get them to permission-to-operate. If your install was left half-done, start with whoever holds your loan or lease.

You are not an isolated case

Installers that sold in Utah and are no longer operating.

Residential solar has had a brutal two years. If your installer is on this list, nothing about your situation is unusual and nothing about it is your fault.

Company
What happened
Date
Freedom Forever
Chapter 11, converted to Chapter 7 liquidation
Apr 2026 → Aug 2026
Solgen Power / Purelight Power
Ceased operations. Sold in Utah among other states
Dec 2025
Lumio
Chapter 11, assets sold. Lehi, Utah company
Sep 2024
SunPower
Bankruptcy and liquidation. Brand name sold on
Aug 2024
Titan Solar Power
Shut down across 16 states
Jun 2024

Dates are from public bankruptcy filings and trade press, current as of September 2026. Your installer does not have to be on this list for any of the rest of this page to apply.

The part nobody explains

What you lost, and what you still have.

Your solar system was never covered by one warranty. It was covered by three or four, held by different companies, and most of them are still in business.

Gone

The workmanship warranty

This is the one that covered the installation itself: roof penetrations and leaks, wiring and conduit, mounting, and the labour to fix any of it. It was a promise from the installer, so when the installer dissolves, the promise dissolves with it. This is the real loss, and it is why a leaking roof penetration is now your problem.

Still yours

The equipment warranties

Panels, inverters and optimisers are warranted by their manufacturers, not your installer. Enphase, SolarEdge, Qcells, Tesla and the rest are all still trading and still honouring claims. The catch: most cover parts only. They will ship you a replacement inverter and expect you to find someone to install it.

Still yours

Monitoring and the app

Your monitoring portal belongs to the hardware maker too. If you lost access because the login was tied to the installer’s account, it can usually be transferred back to you with a support ticket. Do this early. Without monitoring you are diagnosing blind.

Unchanged

Your loan or lease

The finance company is a separate business and is still there. Your installer going under does not cancel the payment, however unfair that feels. If the system was never finished or never turned on, that is worth raising with the lender directly, in writing.

Do these five things

This week, in this order.

  1. Get your paperwork in one place. Contract, permit, interconnection agreement, equipment list with model numbers, and the monitoring login. Photograph the inverter label and the placard on your panel. You will be asked for all of it.
  2. Claim your monitoring account. Contact the inverter manufacturer and get the system transferred to your own email. Do this before you need it.
  3. Register the equipment warranties in your name if they are not already. Manufacturers honour the warranty on the hardware, but they need to know who owns it now.
  4. File a proof of claim if your installer is in an active bankruptcy and you are owed money or work. There is a deadline and it does not move.
  5. Get one honest inspection. Not a sales visit. Someone who will test the array string by string, check the roof penetrations and the electrical side, and tell you in writing what the system needs.

Where we come in

We adopt systems other companies walked away from.

Marcus is a licensed electrician who services solar, not a solar company that subcontracts the electrical. That is the whole difference when a system needs diagnosing rather than selling.

We service any brand

It does not matter who installed it or what is on the roof. Service calls start at $250 and you get a written price before any work starts.

We handle warranty parts

If the manufacturer will ship a replacement inverter or optimiser under warranty, we will file for it and install it. You pay labour, not parts.

We put our name on it

Once we have been through the system, we are the people you call. No handoff to a call centre, no six-week queue. You text the owner.

Get a quote

Tell us what the system is doing.

Brand, age, and what the monitoring says is plenty. If you have lost the monitoring too, say that. We’ll call you back, usually within the hour on business days.

Or just call No spam. No door knockers.

By sending this, you agree we can call, text, or email you about your request using the details above. Message and data rates may apply; reply STOP to opt out. We don’t sell or share your number or email.

Marcus Matthews
Licensed & insured residential master electrician
801.405.4593 saltcitypowerut.com Mon–Fri 8–5 · Sat by appointment
What happens next
  1. We read it. A licensed electrician, not a lead broker.
  2. Call back with questions and a price range.
  3. Schedule the visit; written price before work starts.

Service starts at $250 · any brand